FAQ’s
Find answers to your most common packaging questions. We're here to help with everything from product details to order inquiries.
Production & Ordering
Yes, we offer packaging solutions without printing, tailored to meet your specific needs.
Yes, we accommodate orders with multiple artwork variations while maintaining the same size and specifications. We offer flexibility with small quantities, starting from a minimum order quantity of just one product, while also catering to larger orders.
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We offer a wide range of custom packaging solutions, including rigid boxes, corrugated boxes, luxury rigid boxes, and eco-friendly options. Our boxes are fully customizable in design, size, and finish to meet your specific needs, ensuring premium quality and durability for your products.
Our minimum order quantity (MOQ) is 1, which is primarily used for sampling. This allows customers to get a clear idea of what their final order will look like before committing to larger quantities.
Yes, our MOQ is 1, which allows us to provide a sample before proceeding with full-scale production, ensuring that you’re satisfied with the product before placing a larger order.
Delivery times vary based on the size and complexity of the order. For smaller orders, we may be able to deliver on the same day, depending on the processes involved. Larger or more intricate projects will have a longer turnaround time, which we will communicate clearly when you place your order.
You can place your order by contacting us directly via phone, email, or social media. Once your order is placed, you will receive a written confirmation outlining the details. Only after you approve this confirmation will we proceed with production, ensuring everything is accurate before moving forward.
Customer Support
Where can I go to speak with someone about my existing orders? "You can speak with someone about your existing orders by calling our customer care helpline at +91-9137-405-380. We are here to assist you with any inquiries or concerns regarding your products.
You can track the status of your order by contacting our customer care helpline at +91-9137-405-380. Additionally, you can also inquire via email for live updates on your order.
You can speak with someone about your existing orders by calling our customer care helpline at +91-9137-405-380. We are here to assist you with any inquiries or concerns regarding your products.
Shipping
Shipping costs vary based on the size and quantity of the order. For same-day deliveries within the city, we utilize platforms such as Wefast, Uber Parcel, or Rapido. For orders within the state or country, we rely on traditional courier services. Exact shipping costs will be communicated at the time of order placement.
Your order will be shipped using the most efficient method based on your location and delivery timeline. For state or nationwide orders, we rely on trusted courier services. We’ll keep you informed with tracking details once your order is dispatched.
Yes, we do ship orders internationally using reliable courier services such as FedEx or UPS. Shipping charges will be communicated beforehand, and we will proceed with the shipment only after receiving your approval to cover these costs.
Artwork & Design
Yes, our in-house design team is highly skilled and will guide you through the entire process of creating your custom boxes. We ensure that you understand each step, including the final layout and output, fostering confidence in the design process and the end product.
We accept design files in formats compatible with Adobe software and CorelDRAW. Please ensure your artwork is created in one of these programs for optimal results in printing and layout.
Sales
Yes, we offer discounts for large orders. Our dynamic pricing structure considers the quantity you wish to order, meaning that larger quantities typically result in more affordable pricing.
To receive a quote for your project, simply contact Veekay Packaging and provide the necessary details regarding your requirements. We strive to deliver a quotation on the same day, giving you ample time to evaluate your options and decide whether to proceed with our services.
Yes, as a GST-registered company (GST No. 27AAECF2786R1ZT), we apply a sales tax of 18% on all orders.
Yes, we offer refunds for products that have any primary faults due to our error. Once a refund is approved, we ensure that the final product aligns with our customers’ specifications and expectations.
Our Clients
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